Policies

Gift Card Policy: Sonrisa is happy to honor all gift cards for the full value for one year from the date of purchase. Gift cards are non refundable but the face value may be exchanged for products.

Privacy Policy: Customer information including email addresses will be used for Sonrisa operations alone. Customer information will never be shared with 3rd party marketing firms.

Satisfaction

At Sonrisa we appreciate your business and invite any feedback you may have to help us improve our services. If you have concerns about the services you have received at Sonrisa please call us directly within 10 days of the date of your original appointment and we will work with you to seek a satisfactory outcome .

We use only Aveda hair color at Sonrisa and we sell a variety of Aveda hair care products for use at home that help promote the quality of the hair color service. Unfortunately, we can’t warranty our color services performed by our technicians if the appropriate Aveda products are not used at home.